Frequently Asked Questions (FAQ)


How can I order from the shop?

You can easily order via our website by adding products to the shopping cart and completing the checkout process.

 

Which payment methods are accepted?

We accept the following payment methods:
Credit cards, EPS, Klarna, PayPal, and bank transfer.

 

Is there a minimum order value?

No, there is no minimum order value.

 

How long does shipping take?

Delivery of in-stock items usually takes 1–2 business days after receipt of payment.

 

Which shipping providers are used?

We ship with Post and DPD.

 

What are the shipping costs?

Shipping to Austria costs €7.90.
Shipping is free for orders over €120.

 

How can I find the right wine?

Use our filters by region or get inspired by our recommendations.

 

What happens if an item is not available?

If an item is no longer available, we will inform you after your order
and refund the amount paid.

Frequently Asked Questions (FAQ)


How can I order from the shop?

You can easily order via our website by adding products to the shopping cart and completing the checkout process.

 

Which payment methods are accepted?

We accept the following payment methods:
Credit cards, EPS, Klarna, PayPal, and bank transfer.

 

Is there a minimum order value?

No, there is no minimum order value.

 

How long does shipping take?

Delivery of in-stock items usually takes 1–2 business days after receipt of payment.

 

Which shipping providers are used?

We ship with Post and DPD.

 

What are the shipping costs?

Shipping to Austria costs €7.90.
Shipping is free for orders over €120.

 

How can I find the right wine?

Use our filters by region or get inspired by our recommendations.

 

What happens if an item is not available?

If an item is no longer available, we will inform you after your order
and refund the amount paid.